PINK BLISS, with its registered office located at 3rd Floor 33 Kazi Nazrul Islam Avenue, Metro Exit D, Dhaka 1215, Bangladesh, hereinafter referred to as “Pink Bliss,” “we,” “us,” or “our,” operates and manages the website www.pinkbliss.com.bd (the “Website”). Through this Website, Pink Bliss facilitates the sale and purchase of various beauty and personal care products (“Products”) to customers (“Customers” or “Users” or “you” or “your”). As a User, you can browse the Products listed for sale on the Website and access services related to those Products (“Services”). By using our interactive services (“Interactive Services”), such as beauty assistance, you agree to be bound by these Terms.

1. User Eligibility

  • Pink Bliss is intended for use by individuals who are legally capable of entering into binding contracts under the applicable laws of Bangladesh. This means individuals who are 18 years of age or older, of sound mind, and not disqualified from entering into contracts by any law. If you are a minor (under 18 years of age), you may only use Pink Bliss with the involvement of a parent or guardian.

2. Acceptance of Terms

  • By using the Website, you expressly agree to be bound by these Terms and Conditions (“Terms” or “Terms and Conditions”), which govern your usage of the Website, sale and purchase of the Products, access to Services, and rights and obligations arising from such usage. These Terms and Conditions form a binding agreement between Pink Bliss and the Customer (“Agreement”) within the scope of the laws of Bangladesh.
  • Please note that your usage of the Website, the Products, offers, or promotions in relation to the Products, and the Services as may be provided by us or our affiliates or third parties shall be governed by these Terms and such other terms that may be applicable (“Additional Terms”). If these Terms are inconsistent with such Additional Terms, the Additional Terms will control to the extent of such inconsistency with respect to the applicable Service or Product.
  • If you do not agree with any of the Terms, we advise you not to use or access the Website.

3. Registration and Operation of Your Account

  • In order to use Pink Bliss, you will have to register on the Website. Registration is a one-time process and is free of cost. You can register on Pink Bliss via the following process: a. Mobile Number Registration: You can register by providing relevant information, such as your mobile number, name, gender, and other details relevant to creating an account. Your login ID and password will be created based on the information provided, which you can use to access your Pink Bliss account at any time. b. Social Media Login: You may use the login credentials from a third-party account as identified by Pink Bliss (e.g., Google or Facebook). If you use such third-party accounts, you will also be subject to the applicable terms and conditions imposed by the relevant third party.
  • Due to inactivity in your Account for a substantial time, you may be automatically logged out of your account, or you may choose to log out. In case you are logged out and wish to log in, you may do so via One-Time Password verification using your registered mobile number.
  • You are solely authorized to operate the account created by you. Consequently, it is your responsibility to maintain the confidentiality of the Account Information and restrict access to your devices to prevent unauthorized access to your account. You will keep your Account Information up-to-date and accurate.
  • You also have the option to browse through the Pink Bliss Content and make purchases as a ‘Guest.’ If you choose to proceed as a ‘Guest,’ the details of the orders placed by you will not be available for review.
  • You must immediately inform Pink Bliss of any unauthorized usage of your account or any other security breach, and ensure that you log out at the end of each session. Pink Bliss will not be liable for any loss or damage arising from your failure to comply with these Terms.

4. Communication and Unsubscription

  • Upon successful registration, you may receive SMS or email notifications from Pink Bliss relating to your registration and transactions.
  • You may also receive notifications regarding marketing/promotional activities available on Pink Bliss. By sharing your account information, you consent to receive marketing communications from us regarding new services or offerings.
  • Pink Bliss may send notifications and reminders with respect to its services. While we endeavor to provide these notifications promptly, we do not guarantee or hold any liability for failures in sending such notifications.
  • You can unsubscribe from receiving marketing communications at any time by following the instructions in such communications.
  • All calls made to/from us are confidential, but users’ calls may be recorded for quality assurance and training purposes.

5. Access to Images

  • By accepting these Terms, you consent to access your camera and gallery applications installed on your device through which you operate Pink Bliss.
  • You acknowledge that any image uploaded by you must not infringe on any rights, including copyright, and must not be defamatory, obscene, or violate any applicable law.
  • If the images uploaded by you are covered by intellectual property rights, you grant Pink Bliss a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, copy, or display those images solely in connection with the products and services available on Pink Bliss.

6. License and Access to the Platform

  •  Your use of the Website and access to Pink Bliss content is subject to a limited, revocable, and non-exclusive license granted upon registration. This license does not include:
    • The resale of products or commercial use of Pink Bliss content.
    • Any collection and use of product listings, descriptions, or prices.
    • Any unauthorized use of data mining, robots, or similar tools.
  • Pink Bliss reserves the right to refuse access to the Website, terminate your license, and remove or edit content at its discretion without prior notice.

7. Personal Information Privacy

  • During registration and usage, Pink Bliss may collect personal identifiable and sensitive information, including your name, phone number, email address, and login details.
  • Pink Bliss respects the sensitivity of your information and has a Privacy Policy, which sets out how your information is collected, stored, processed, and disclosed. If you do not agree with our Privacy Policy, please do not use Pink Bliss.

8. Content on the Platform

  • All information, content, material, text, graphics, images, logos, and software code on Pink Bliss are the property of Pink Bliss or its affiliates and are protected under copyright and trademark laws.
  • No content from Pink Bliss may be copied, reproduced, or exploited without prior written permission. Unauthorized use terminates the permissions granted in these Terms.

9. Disclaimers

  • Pink Bliss aims to provide an error-free experience; however, access may occasionally be restricted for repairs, maintenance, or updates.
  • Pink Bliss does not guarantee the accuracy or completeness of user-generated content and will do its best to monitor and remove content that violates these Terms.
  • Product descriptions are provided for guidance, but actual products may differ in appearance. Pink Bliss is not responsible for side effects or consumer complaints related to products.
  • Products and services are provided on an “as is” and “as available” basis without warranties except as specified in writing.
  • Pink Bliss does not assume responsibility for third-party stores or services available on the platform.

10. Governing Law

These Terms are governed by the laws of Bangladesh. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.